From: New York, NY
Date: Jan 05, 2018
The switch box has a 3.5 amps that is missing on my vacuum and I don't know how it got loss, is this the reason why the vacuum doesn't turn on? The vacuum suddenly stop working and I don't know if the amps has something to do.
Hello, there does need a switchbox for it to work properly, so this could be the problem. The manufacturer does make a replacement, it is model #1600548. If you are interested in ordering this part, our customer service department can be reached at 1-866-634-8927. Also, if your product is still under warranty, you can contact the Bissell manufacturer directly at 1-800-242-1378 and ask for Customer Service. Thank you!