By: louise
From: montreal
Date: Aug 27, 2023
QUESTION
when this model will be avalable(er48dt)
? if not what do have same size thanks
ANSWER
Unfortunately this item is no longer available and we do not know if/when it will be available again in the future. Feel free to contact our customer service at 1-866-634-8927 so we can help find a similar model that might fit your needs. Thank you.
By: Susan
From: California
Date: Jul 07, 2019
QUESTION
Hi, I own a Traulsen UR48DT-6. I use it at my home/ horse farm. I love the unit!
I have a question. It functions properly with one exception. It leaks water, (condensate?) from the top of both the refrigerator and the freezer. Rather annoying but manageable with a pan for each area. I have not been able to find the cause or any articles or manuals covering my problem. Any trouble shooting suggests? Help!
Thanks :-)
ANSWER
Hello, we have spoken with the manufacturer of this product and they have requested that you contact them directly. The Traulsen manufacturer can be reached at (800) 825-8220 for Parts, Service, and Warranty assistance. They can also be reached through a web-site form at www.traulsen.com/contact-us. Thank you!
By: monica
From: houston
Date: Dec 20, 2012
QUESTION
I have a vintage model exactly like this. Im looking to sell it,due to a move. i have no idea the worth. any ideas?
ANSWER
Hi. Sorry, I do not know how much your vintage model would be worth. I would suggest looking around eBay for people selling something similar to, or contact Traulsen or an appraiser. Thanks!
By: dermal
From: new jersey
Date: Jul 12, 2012
QUESTION
I recently moved and brought my Traulsen refrigerator to my new home, to transport it the movers laid it down verticaly in the truck. When they turned upright again it was no longer cooling, the freezer & refrigerator. Could the freon have leaked out without my knowing?
ANSWER
Hi. I looked up to see what sort of things would happen if you lay a refrigerator down on its back, and online it said the compressor oil might have leaked into the refrigerant lines, thereby contaminating the system. If your refrigerator has stopped cooling, you might have to replace your condensor and evaporator coils, and maybe the gas dryer and compressor. It might be worth it to contact Traulsen to get more advice and then contact the transporting company to help repair or replace your refrigerator.
Traulsen:
Toll Free in the U.S.
1-888-4HOBART (1-888-446-2278)
Main Office: 800-825-8220
By: nero
From: oakland ca
Date: Apr 11, 2012
QUESTION
can a power surge damage the refrigerator?
ANSWER
Hi. Like many appliances that use electricity, a power surge has the potential to damage it. You can use a power surge protector to help prevent damage. Thanks!