QUESTION We need to replace the key to open the towel dispenser. Can you tell me how to do this and the cost?
ANSWER Hello, we currently do not carry replacement keys for this towel dispenser. For assistance with finding a key, our customer service department can be reached at 1-866-634-8927. Alternatively, the SCA Tissue manufacturer can be reached directly at 1-866-722-8675. Thank you!
By: Travis From: Casa Grande, Arizona Date: Jul 14, 2014
QUESTION The church I work at has some older model SCA towel dispensers. Where can I find the model number on them? We're have some issues with the kind that have the push bar on the bottom. I would like to see/get a repair manual.
ANSWER Hello, since your current dispenser is an older model, we would recommend contacting the manufacturer directly at 1-866-722-8675. They will be able to help you identify the model number and send you the repair manual for your towel dispenser. Thank you!
By: Mark From: Milford, MA Date: Nov 12, 2013
QUESTION What happens if you lose the key to open this unit? How can I change out the empty roll for a new one?
ANSWER Hi, we currently do not have replacement keys for this unit. You can contact the manufacturer at 1-866-722-8675 for information about requesting additional keys. Thank you.
By: JOSE ROCILLO From: FRANKLIN, IN 46131 Date: Dec 06, 2011
QUESTION MAY I HAVE A QUOTE FOR 2 OF THESE TOWEL DISPENSERS WITH SHIPPING AND TAX.
ANSWER Hi. You can find the exact cost of this by adding two of these to your cart and proceeding through the checkout process. The grand total will be calculated before the final step of ordering.
By: sonny the wonder From: cleveland Date: Dec 06, 2010
QUESTION where would i buy the replacement rolls?
ANSWER You can use item number 104099 for this dispenser.
Thank you.
By: Kris From: Kewanee IL Date: Sep 09, 2010
QUESTION where can I get a replacement key for this dispensor?
ANSWER We do not have a replacement key for this dispenser. Please contact the manufacturer directly for the replacement.
Thank you.
By: Sue From: Lakeside Az. Date: Sep 02, 2010
QUESTION what is the refill towel number for the dispenser
ANSWER You can use item number 104099 for this dispenser.
Thank you.
By: Pete From: Virginia Beach Date: Mar 02, 2010
QUESTION What is the width of the entire roll and the diameter of the tube hole?
ANSWER The diameter of the roll is 8" and the the stub roll is 3 in in diameter.
By: From: Date: Oct 29, 2009
QUESTION What size paper towel roll does this dispenser use.
ANSWER The outside diameter of the paper towel roll should be 8". The stub roll is 3".
By: From: Date: Oct 20, 2009
QUESTION does it dispense individual towels or do they have to be torn from a roll?