By: Brent From: Gainesville, FL Date: May 21, 2020
QUESTION Can I mount Tensator HDSH711HD-V-33 7" x 11" Vertical Black Frame With Adapter to this product?
ANSWER It is not recommended that you use a Tensator frame with a Update International stanchion. Neither vendor can guarantee that it will fit correctly. You can however use the Update International RS-SF/BK black sign frame as it will fit the RS-36BK stanchion pole. Unfortunately these items are on back order until late July or early August. Please contact Wasserstrom customer service at 1-866-634-8927 to place an order. Thanks!
By: karla From: jersey gardens mall Date: Nov 03, 2018
QUESTION does this product have a rubber bottom? I need something that will not crack tiles if dragged.
ANSWER Hello, at this time the manufacturer does not have information on whether this product has a rubber bottom. If the information becomes available, we will update the product page to reflect this. However, they said that they do not believe it will scuff floors, as major restaurants stock these. Thank you!
By: Sara From: oshkosh Date: Oct 22, 2018
QUESTION Does this come as one stanchion or two? Description doesn't say anything about quantity. Pole, not poles.
ANSWER Hello, this product is the one stand only. Thank you!
By: Audrey From: FL Date: Jul 13, 2018
QUESTION Are the pole that attaches to the base and the belt cassette made of metal or plastic?
ANSWER The base is made of steel. Thanks!
By: Aimee From: Denver, CO Date: Oct 23, 2016
QUESTION I need a wall mount receiver for this product. Can you recommend one that would work?
ANSWER Hello, the manufacturer does have a belt wall bracket (model RS-WB/BK) for this stanchion but unfortunately we do not carry it at this time. For assistance with ordering the belt wall bracket, our customer service department can be reached at 1-866-634-8927. Thank you!
By: B Cruz From: Orlando Date: Jun 06, 2016
QUESTION Is their a wall mount bracket receiver for the Update International RS-36BK Crowd Control Stanchion? I see one for another model you sell but not for this one. Are all brackets/receivers the same configuration?
ANSWER Hello, the manufacturer does have a belt wall bracket (model RS-WB/BK) for this stanchion but unfortunately we do not carry it at this time. For assistance with ordering the belt wall bracket, our customer service department can be reached at 1-866-634-8927. Thank you!
By: Eric From: Saginaw MI Date: Apr 29, 2015
QUESTION Is there a reciever for the belt I can install on the other side or are we to purchase an additional stanchion for the other side?
ANSWER Hi, this stanchion does not come with a receiver. The manufacturer does have a belt wall bracket (model RS-WB/BK) for this stanchion but unfortunately we do not carry it at this time. Another stanchion can be purchased for you to clip the belt to. Thank you.
By: officer Ed From: los angeles, CA Date: Aug 27, 2014
QUESTION where can I purchase the replacement belts for this stanchion?
ANSWER Hello, I’m sorry. At this time we are unable to sell the replacement belts for this product. I recommend contacting the manufacturer, Update International at (800) 747-7124 to see if it is available for sale. Thank you!
By: Cary From: Jacksonville, FL Date: Jan 31, 2012
QUESTION What is the belt length of this model?
ANSWER Hi, this item has a 6.5 foot retractable belt. Thanks!