By: Tracy
From: MN
Date: Dec 06, 2019
QUESTION
Product DFP450W: Is there a way to 'reset' the mode button? It seems the mode button is defective as the other buttons work fine.
'HOLD', 'MAX' and 'MIN' aren't appearing when the button is pushed. Is it possible to see those modes before actually taking a temperature? Could this be why the 'mode' button doesn't seem to engage on a consistent basis??
ANSWER
Hello, on the product page for item #317276 under the Literature section is a product manual. It has information on holding the current temperature, recalling the highest/lowest temperature, changing temperature settings, max/min functions, mode functions, etc. If you are still having issues after these steps have been taken, we would recommend contacting the Cooper-Atkins manufacturer directly at 1-860-349-3473. They will be able to give you step-by-step assistance on solving the issue and let you know whether your device has become defective. If so, our customer service department can be reached at 1-866-634-8927 for assistance with ordering a new product. Thank you!
By: genever
From: philippines
Date: Oct 04, 2016
QUESTION
I already have 4 units of cooper 450 but its not functioning anymore. Where can I bring it for repair?
ANSWER
Hello, we would recommend contacting the Cooper-Atkins manufacturer directly at 1-800-835-5011 and/or info@cooper-atkins.com about product repairs; they will be able to tell you of local shops where you can get it repaired, or where to send the product to for repairs. Thank you!
By: ram
From: elyria, oh
Date: Oct 06, 2015
QUESTION
Just came across model DFP450, from the 90's when I was involved with a restaurant. Put new battery in (it works. no idea how to use.
ANSWER
Hello, I suggest you contact the manufacturer, Cooper-Atkins, at (800) 835-5011. Their tech support number is (860) 347-2256, Option 2. You can also email them at Info@cooper-atkins.com. Thank you!
By: Bobby
From: Harleysville, PA
Date: Sep 21, 2015
QUESTION
Based on Manufacture recommendations, how often should the thermometer be checked for calibration, daily or weekly?
ANSWER
Hello, this thermometer is listed as being accurate for life and never needing calibration. If you are questioning the readings of your thermometer, the Cooper Atkins manufacturer can be reached at 1-800-835-5011. Thank you!
By: jill
From: tustin, ca
Date: Jan 30, 2015
QUESTION
I am getting different reads when i calibrate these thermometers. I put 3 thermometers in the same glass of ice water and they read (33.8, 32.0, 34.1). My question is, is there a reset button that I am just not seeing. Thank you so much for helping me with this!
ANSWER
Hi, on the "Literature" tab of the product page, there is a manual with calibration instructions. If this does not help, you may want to contact the manufacturer for further information. They should be able to guide you through the calibration process. Cooper Atkins can be reached at 1-800-835-5011 or at info@cooper-atkins.com. Thank you.
By: Pam
From: Grand Forks ND
Date: Jan 16, 2015
QUESTION
Why does it go to hold, and how do I get it to not do that...the only way I can chsnge that hold mode is by shutting it off.
ANSWER
Hello, according to the manufacturer you should try pressing the Mode button three times once the Hold feature is displayed. If this does not fix the problem, the Cooper-Atkins manufacturer can be reached directly at 1-800-835-5011. They will be able to walk you through the issue if it keeps happening. Thank you!
By: Super G
From: Grand Marais Mn
Date: Jan 07, 2015
QUESTION
Do these give instant temp for temp to check a steak if not what model will
ANSWER
Hello,
This thermometer gives one second temperature updates.
Thanks!
By: PORKEY
From: KABUL, AFGHANISTAN
Date: May 03, 2014
QUESTION
How do you calibrate a Cooper Atkins DFP450W-0-8 -40 to 450°F Pocket Thermometer?
ANSWER
Hello, according to the manufacturer this thermometer is accurate for life and never requires calibration. It has a lifetime warranty, so if you're finding that the thermometer does not seem to be accurate, we would recommend contacting the Cooper-Atkins manufacturer directly at 1-800-835-5011. Thank you!
By: Heidi
From: Mitchell, SD
Date: Mar 21, 2014
QUESTION
I work for a non profit that provides residential supports for people with disabilities. Per the health inspector--I am looking for a thermometer that will test the water temperatures of our dishwashers (they are not commercial grade--just regular dishwashers like you or I have in our homes). My question is--how would I do this? Do you put the device before you start your dishwasher and start it, or do you need to stop the dishwasher during its cycle and test the water? I want to make it easy for staff to use, so that it does get used. Thank you
ANSWER
Hi, this thermometer is able to store the maximum temperature registered so it can be left in the dishwasher the entire time. Thank you.
By: bill
From: , decatur, il
Date: Jan 23, 2014
QUESTION
do you have an instruction sheet describing this product?
ANSWER
Hello, a specification sheet will be uploaded for this product and will be able to be seen under the Literature tab. Thank you!
We'll never sell your info to a third party. Opt out any time.
