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Santa Clara, CA
Jan 12, 2017
Can the creamer labels be made, for example, "2%," "Half/Half," I did not see many choices?
Hi, unfortunately we do not have these labels with 2% or Half and Half. You may want to contact the manufacturer to check if they have these labels available. Service Ideas can be contacted at 1-800-328-4493 or firstname.lastname@example.org. Thank you.
From: Fargo, ND
May 09, 2017
Is there a replacement lid for this carafe? The lid I had broke so that is all I am needing. Thank you.
Hello, the replacement lid is model #10-00059-000 / Wasserstrom #6014849. For assistance with ordering, our customer service department can be reached at 1-866-634-8927. Thank you!
Nov 12, 2017
How does this product work from a food safety standpoint? Does it enable the contents to remain at a certain temperature over a period of time?
Hello, this product is insulated and able to retain temperatures for 4-6 hours. It includes (4) indicator socks: cream, milk, skim, and soy. That way the customer always knows what they are getting, and they can be easily recognized by staff to know how long they can stay out for. Thank you!