QUESTION Your description states that this product will hold a can of whipped cream cold for up to 12 hours "if placed in an insulated bar 2-4 holders" or something like that. What does that mean? I want to drop this unit into the counter of my frozen yogurt store and based on the description of the product thought that once this drop-in unit is frozen for 6+ hours it will cool for 12 hours. Is that true or do I have to build something around it under the counter to insulate it further?
ANSWER Hi. To achieve the 12 hours of coolness, you would need to have your counter be insulated and cooled by either ice packs or a refrigerating system. Item #585712 itself has in insulated and refrigerant gel design and can keep the whipped cream cold by itself, but it won't keep cool as long as an insulated and cooled counter (time varies based on environment). Thanks!