QUESTION The electrical cord has loosened on the back of the unit and the wires are showing. Where can I get the small black connection part to secure the cord to the mental wall of the roaster??
ANSWER Hello, I'm sorry to hear that. Please contact the manufacturer, Hamilton Beach, to obtain this part. You can reach them at 1-866-285-1087 or commercial.support@hamiltonbeach.com. For more information about their replacement parts please refer to https://www.hamiltonbeach.com/parts. Thank you!
By: Dora From: Maryland Date: Dec 01, 2019
QUESTION What is the inner pot made of? Is it stainless steel 18/10?
ANSWER Hi, the manufacturer states that it is made from durable stainless steel. Thank you.
By: Granny 15 + 4 From: iOWA Date: Nov 28, 2019
QUESTION Is the lid also stainless steel or is it enamel?
ANSWER The lid is painted steel. Thanks!
By: Peggy From: Michigan Date: Nov 17, 2019
QUESTION What is the largest turkey that this can fit?
ANSWER Hi, this roaster oven / warmer can fit a 24 pound turkey. Thank you.
By: Peggy From: Mequon, WI Date: Nov 05, 2019
QUESTION Could I use this product to make apple butter?
ANSWER Yes, you can use this roaster oven as a slow cooker for applesauce. First spray the inner pan with some type of non-stick spray and cook on the lowest temperature. Stir often and cook until desired consistency. Hope this is helpful.
By: Doug From: Nashville Date: Nov 03, 2019
QUESTION Is the pan Hard Anadized ?.
ANSWER Hi, this roaster oven is constructed of stainless steel, it is not hard anodized. Thank you.
By: Trudy From: Pennsylvania Date: Nov 18, 2018
QUESTION if the lid doesn't cover can you use aluminum foil instead of the lid
ANSWER Hello, we have asked the manufacturer about this and they said while they do not see why it would cause an issue, they are unable to verify if this would be a safety issue or violate any other commercial health standards. If you are having an issue with your current cover, we would recommend contacting the Hamilton Beach Commercial manufacturer for assistance. Thank you!
By: Beth From: Bowling Green, Ohio Date: Jan 02, 2018
QUESTION Is this NSF approved?
ANSWER Hello, this model is ETL listed and conforms to UL STD. 197 but is not NSF approved. Thank you!