By: Vickey Brazier
From: Ohio
Date: Oct 30, 2019
QUESTION
I own the 72 oz acrylic canister.. The lid has cracked and broke where the silver band goes around the lid. Can this lid be replaced? The canister is in perfect condition and I love all the canisters I have purchased. I have eight canisters. Please let me know.
ANSWER
Please contact Wasserstrom customer service at 1-866-634-8927 with the brand and model of your canister to see if we would have the lid. Thanks!
By: Janet
From: Traverse City, MI
Date: Mar 17, 2019
QUESTION
I need a replacement lid, but I don't know the model number. I bought the carafe at Bed, Bath, & Beyond. How can I find the model number?
ANSWER
Hello, the model number may be on the bottom of the product. If not, the manufacturer name should be. We would recommend going to the web-site of the manufacturer or contacting them for the actual model number. Or, a search on our web-site might pull up the correct Carafe if you search by manufacturer. Once the model number is found we would be more than happy to help you find a replacement lid. Thank you!
By: Iris
From: Oregon
Date: Jul 23, 2018
QUESTION
I need a replacement lid for an OGGI 2 L thermal carafe. Can you help, yes or no.
ANSWER
Hello, we would need to know the model number of the OGGI 2 Liter Carafe you are interested in. If it is model #5073, the manufacturer does make replacement lids - 5073 LIDS. For assistance, our customer service department can be reached at 1-866-634-8927. Thank you!