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By: LIN THE ANGEL
From: MONROE COUNTY OHIO

May 04, 2015
QUESTION
CAN YOU USE THIS SCALE TO PUT INGREDIENT LISTINGS ON THE LABEL

ANSWER
Hello, this is just a scale and does not include the option to input letters for ingredient listings. The consumer weighs, labels, and prices their product in the department at the scale themselves. Thank you!
By: Rod
From: Allston, MA

Dec 28, 2015
QUESTION
we operate a small co-op grocery store and I'm new to the company. I see that we have several of these (to be honest not sure if we bought them all from you) and some show wear and tear on the keypads. Do you have the keypad and overlay to replace them? or can you point me in the right direction to do so? they're beyond the manufacturer warranty... thanks for your help.

ANSWER
Hello, we currently do not carry a replacement keypad and/or overlay for this product. However, you can contact our customer service department at 1-866-634-8927 for assistance with finding this part. Thank you!
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