Ask a QuestionBy: From:
Jul 16, 2014
I would like to know if I can just purchase the insert to the stay and go 4qt. slow cooker.
Yes, it's Hamilton Beach model 33141. Please contact Wasserstrom customer service at 1-866-634-8927 and they will be able to help you order this insert. Thanks!
From: Tampa, FL
Nov 30, 2014
The rubber sealer that holds the lids in place has broken, is there a replacement part I can order?
Hello, at this time we do not carry the replacement rubber sealer. We would recommend contacting our customer service department at 1-866-634-8927 for assistance, or the Hamilton Beach manufacturer directly at 1-800-851-8900. Thank you!
From: Holtwood, pa
Dec 10, 2014
can I put the ceramic crock into a 400 degree oven for 1-2 hours?
Hi, the crock is not to be placed in an oven. Thank you.
From: hoyt lakes mn
Dec 25, 2014
Can a Person by a replacement lid for this product
Hi, unfortunately we do not have a separate lid available for this slow cooker. You may want to contact Hamilton Beach to check if they offer the lids separately. Hamilton Beach can be reached at 1-800-851-8900. Thank you.
From: des moines iowa
Dec 31, 2015
can I put lid in oven at 350?
Hello, this product is not oven safe. Thank you!