By: Anne
From: Chicago, IL
Date: Aug 06, 2015
QUESTION
Hello!
My milk chiller is not keeping the milk cold. It is plugged in but does not get cold at all, ultimately spoiling our milk. Let me know what I can do, if their is a warranty or easy fix? Thank you!
ANSWER
Hi, if you click on the "Literature" tab of the product page, you can view the manual for this milk chiller. On page 20 of the manual, there is troubleshooting information that may be helpful. If this doesn't help, feel free to contact our customer service at 1-866-634-8927 to discuss further options. Thank you.
By: Courtney
From: Red River, NM
Date: Oct 05, 2013
QUESTION
does this not ship with accessories to dispense from 1/2 gallon plastic milk cartons?
ANSWER
Hello, all of the included parts can be seen in the manual under the literature tab for this product. It includes the unit, power supply & plug, base with drip tray, drip tray insert, drip tray metal platform, disposable straw and refillable container, refillable container lid, air filter, wire tie, and pipette. Thank you!