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Sep 10, 2012
Can I calibrate this product?
This thermocouple contains a microprocessor that stores the colibration setting so it doesn't need to be recalibrated.
how do I calibrate this thermometer
Hi. There is Virtually no Recalibration Needed. The EconoTempTM features a powerful microprocessor delivering accuracy and reliability with non-volatile memory that stores the calibration setting
and will virtually never need recalibration. Thanks!
From: columbus, oh
Mar 20, 2013
My pyrometer is saying on the screen when it powers up NO CAL. Then it continues to read as LOW. However while in ice water it does flash a negative temperature but returns to LO. What can I do to fix this? Thanks
Hello, it is possible that this unit is low on batteries, or that the probe has been inserted incorrectly or is broken. Under the "Literature" tab for this product is a manual that includes possible issues with the unit. For more detailed information, please call the manufacturer's help line at 1-800-835-5011. Thank you!
Apr 29, 2013
How do I calibrate the Cooper-Atkins EconoTemp? 32311-K
Hello, under the Literature tab for this thermometer is a Spec Sheet and a Manual. The manual will give you the step-by-step information needed for operating this product. Thank you!
Jun 05, 2013
how do I get a manual to calibrate the remometer
Hello, under the "Literature" tab for this product we have both a Spec Sheet and a Manual. Thank you!
From: Lyons NY
Aug 21, 2014
Where can I order a replacement probe for the Atkins EconoTemp 32311-K Thermocouple?
Hi, on the product page of this thermometer, there is a probe listed under companion items and there are also other probes listed on the "Accessories" tab. They can be ordered through our website. Thank you.
From: Corpus Christi Texas
Nov 11, 2014
How does the warranty work. Or how do I go about getting my thermometer fixed/replace using warranty. One probe is not reading correctly(is it under same warranty) the thermometer itself will read open, or go from showing temperature to just showing "-- --"
Hello, this product is listed as having a 5 Year Instrument Warranty. To see if your thermometer is still under warranty, and for assistance with diagnosing the issue, we would recommend contacting the Cooper-Atkins manufacturer directly at 1-800-835-5011, or alternatively at firstname.lastname@example.org. Their Instrument Repair/Warranty Service department can also be reached at 1-860-347-2256 (choose option 2). Thank you!
Mar 12, 2015
My pyrometer while set on Fahrenheit and in water... my reading is at 75+/- ....Celsius in water my reading is 18 +/-... I've replaced the needle probe but the reading is the same...what's the problem? How do I correct/calibrate it?
Under normal operating conditions, the unit should not require re-calibration. You should contact Cooper Atkins repair department. It is available Monday thru Friday 8:00am to 5:00pm Eastern Standard Time at 800-835-5011. Thanks!