Ask a QuestionBy: From:
Aug 06, 2012
I have ordered this set two times from Amazon. Each time, I have received a box of broken glass because they were shipped without individually wrapping each glass. The manufacturer's box only had cardboard dividers between each glass piece. This box was then bubble wrapped and shipped inside of another box. This is not sufficient. If I were to order this set of glasses, would they be individually wrapped?
Hi. We most likely receive these glasses the same way that Amazon receives it from the manufacturer. Either theirs were damaged coming from the manufacturer, or was damaged in transit to your destination using Amazon's shipping providers. To answer your question, no, i don't think these would be individually wrapped glasses. But if you do order these glasses from us and they are damaged on arrival, please contact our customer service. Thanks!