Date: Mar 01, 2020
We use the TGS - 1000 jug all the time. He is very beautiful and reliable. We would not want to change it to another.
But the jug’s cork has one strange detail - the membrane. Previously, the solid material of this membrane began to break down. It is enough to hold a clean and dry cloth on the surface of the membrane and its particles remain on the tissue. We did not store anything in the jug except water.
Does it make sense to buy a whole cork when you need to replace only the membrane? If you buy a new cork, will its membrane break down? What material is used for this part? If this substance enters water and then into the body, how safe is it?
Hello, at this time the manufacturer does not sell just the corks/gaskets as a replacement item. For further information on the safety of the product breaking down into the water, we would recommend contacting the manufacturer directly at 1-800-831-9242. Thank you!
From: New Jersey
Date: Jul 08, 2017
I am looking for the different color tabs for green for hot water,
orange for decaf thank you
Hello, we currently carry the orange decaf lid (model RTGSDC25), but do not carry the one with a green tab. For assistance with ordering, our customer service department can be reached at 1-866-634-8927. Thank you!
From: Denver, CO
Date: May 11, 2016
Does this lid have a warranty?
No this lid does not have warranty. Thanks!
Date: Apr 16, 2014
Does this fit the 1 litre Thermos carafe?
Hello, it would depend on the series of your 1 litre carafe. This lid is made for all Thermos® TGS/TGU/THF Series Carafes. Thank you!
Date: Jul 13, 2011
We are looking for the seal only. Is it avaialbe for purchase or do we have to purchase the entire
We do not have just the seal for this lid.