QUESTION Why can't I fit a card into this holder? Not sure if I received a defective one? It looks like the Tomato Rice card in the picture is able to fit
ANSWER It might depend on the thickness of the card you're using. This holder is designed for you to simply slide the card into the front of the holder. Judging by the image, you might have to press part of the metal holder back to create some space. If you feel that you do have a defective item, please contact our Customer Service at 1-866-634-8927.