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Jun 24, 2014
T & S Brass B-0665-BSTR Wall Mount Service Sink Faucet
This product was installed at my place of business in June 2011 atop a brand new mop sink. The unit seemed to have worked well for awhile, but eventually parts and components started to fail. I just ordered(this week) two new seat washers(levers are overturning) and a repair kit for the backflow assembly. I attempted to exchange out the seat washers myself but without much luck. I called T&S and was told how to further remove the eternal cartridge to get to the seat washer. I still couldn't do it. T&S claims the eterna cartridge just pulls straight out of the sink assembly, but when you look at a parts explosion picture of the unit, the eternal cartridge has threads. Now I have to call a handyman to help me get through this. My business owns a number of T&S Brass products. I really thought T&S Brass makes a quality product, but I was wrong. I have had other products underperform as well. Also, their product warranty is pathetic too. Maybe they should reconsider manufacturing their products in China.