QUESTION Can this knock box be inserted into a counter so the used grinds can fall into a trash can under the counter?
ANSWER Hello, this model knock box is designed to sit on a counter top. The manufacturer does make a model that can be inserted into a counter, model 25102, Wasserstrom #144000. This product is currently out of stock but can still be ordered. For assistance, our customer service department can be reached at 1-866-634-8927. Thank you!
By: Lisa From: Biggby - Lansing Date: Oct 05, 2016
QUESTION Can we order more of the molded rubber without ordering a whole new knock box?
ANSWER Each knock box has a replaceable rubber bar cover and an edge gasket made of molded rubber. Please contact Wasserstrom customer service at 1-866-634-8927 and they can assist you in purchasing the rubber gasket. Thanks!
By: Proper From: Colorado Date: Jun 08, 2012
QUESTION Is this knock box bottomless?
ANSWER Hi. Yes. The holder has an open bottom with non-scratch rubber feet to avoid slipping on the counter. Thanks!
By: Biggby Coffee 280 From: Plainwell, MI Date: May 31, 2011
QUESTION Can just the insert be ordered without the holder?
ANSWER This inserts can not be ordered separately.
Thank you.