Ask a QuestionBy:
Ham Lake, MN
Jan 02, 2011
I need the top resevior where you pour water into. I can't find that part. It's a long black plastic basket with a hole in the bottom.
We do not have this part you are looking for. It may need to be ordered directly from the manufacturer.
Jun 06, 2011
I am looking for a coffee maker that produces HOT coffee....will this product do this?
The reservoir will keep the water at 200 degrees. The manual has been added to the Literature tab on our website if you wish to look through it for further information.
From: Granite city illinois
Sep 02, 2011
I would need the filter basket for the bxb. Can I get this thru you?
You should call our Customer Service department to see if this can be ordered at 1-866-634-8927. Thank you.
Oct 05, 2011
DO YOU HAVE A 50-OZ THERMAL-DCANTER I CAN BUY FOR THIS.
We do carry a 10 cup decanter it is item number 693946.
Oct 05, 2011
IS THIS NEW
Yes. Thank you.
From: corpus christi tx
Dec 05, 2011
this coffee maker was given to us and looks like it has never been used, however I put the water and coffee in turn it on and no coffee comes out there are two buttons on the maker and I dont know how to work it.
Hi. There is a "vacation switch" on the lower side. If that is activated, the coffee maker will not work. Thare is a manual you can download in the "Literature" tab of this product's page for more information.
From: fort worth tx
Dec 06, 2011
I need decanters for this pot
Hi. The decanters are item 693946.
From: campton ky
Feb 10, 2012
how do i get it to brew coffe it has water and coffe in it why isnt it working?
Hi. If you click on the "Literature Tab" you can find a manual for this brewer that has several suggestions for troubleshooting. Thanks
By: the roth
From: Ocala, Fl
Mar 17, 2013
is this product made in the USA?
Hello, this product is made in the USA. Thank you!
By: Ed Harvey
From: Binghamton, NY
Jun 26, 2013
I would like to talk with someone regarding the difference between 10 cup BUNN coffee maker BTXB and BXB
Hello, the BX-B model is a Home Coffee Brewer, whereas the BTX-B is ThermoFresh home brewer. The BX-B has a lighted on/off switch which shows when the warming plate has power; the BTX-B has no need for a warming switch because it brews into a carafe container rather than a glass decanter. There are a few other differences, but the biggest difference is that one uses a glass decanter, and the other uses a thermal carafe which is meant to be transported and keep coffee hot.