Ask a QuestionBy: From:
Apr 19, 2010
I am looking for similar mats to these only black. Also 3 ft by 5 ft. Do you carry such product.
We do carry a 3' x 5' black Tek Tough Mat. The item number is 648016.
From: San Diego
Mar 05, 2015
What does the warranty cover?
I spoke with the Rep and I also attached the warranty paragraph. The rep recommended that if the mats are used in a greasy environment that you should wash them more often.
Mats are guaranteed against defects in material, workmanship, and breakdown due to grease and oil exposure. Matting subjected to
grease must be cleaned on a regular basis with hot water and a detergent that contains neither bleach, nor chlorine or butyl.
Factory liability is limited to the remaining warranty from date of purchase. Warranty claims must be authorized for return and shipped
prepaid for inspection and evaluation. Replacement matting is prorated to the equivalent of the remaining period.
Notes – improper cleaning, handling, folding, or use of commercial dishwasher for cleaning mats will shorten expected useful life. This is
not covered under replacement guarantee.
DO NOT use BLEACH or any BUTYL-BASED DEGREASER regardless of where the mat is used.