12 Questions Asked
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From: Miami, Florida
Jun 24, 2011
Is This piece you have NEW?
Yes, this power base is a new item.
Nov 7, 2011
i have a 120volt power base & 4-6 qt clear double spout filler units & i am going to sell them what should i sell them for never been used before .
I would suggest searching on eBay to see if anyone else is selling something similar. Then you can price it competitively.
From: Casper, Wy.
Jul 20, 2012
Is there internal electrical parts for the unit I have. The main circut board has the number P3700 on it. All I get is a intermeadate buzz when I turn the toggle switch to on. The electric motor turns freely, it's just not receiving the command fro the main circut board. Is that repairable?
Hi. Sorry, I'm not entirely sure how repairable it is, but if you contact Edhard they will be able to assist you better. http://www.edhard.com/contact.htm
From: Zanesville, Ohio
Mar 20, 2013
Does this product have a warranty?
Hello, this power base includes a 1 Year Warranty as long as there is no water damage or signs of outside tampering. Thank you!
Mar 27, 2013
I buy this power base from guy and it missing a tricker that push to get jelly out.do you sell this part? Sorry that I really don't know what do you it. The long plastic that push a little button to eject the jelly out.
Hello, the only parts we sell for this product is a replacement keypad (#110729), a double filler unit (#6001173), and a single filler unit (#6001174). For other replacement parts, please contact the Edhard Corporation manufacturer directly. Thank you!
Dec 10, 2013
I have a unit that looks like p-4010 it may also be a Hubert machine not sure, I need a new one but need to know if the filler containers will work on both machine since I have 6 in use at a time. Thanks
Hello, we would recommend contacting the manufacturer of your current machine - they will be able to tell you whether or not the filler containers can be used on multiple models. Thank you!
From: amman Joardan
May 1, 2014
do you have EDHARD p-4010 220 volt 50hz????
We do not have the P-4010 220 Volts in stock. If you call our customer service they should be able to help you order the correct specifications that you need. The number is 1-866-634-8927.
Jun 6, 2014
I pulled off the handle you press to fill the donuts, do you think i can just glue it back on?
Hi, you could probably try to glue it back on and see if that works. You may also want to contact the manufacturer to see if they have any suggestions or replacement parts that may be helpful for you. http://edhard.com/contact.htm Thank you.
From: Las Vegas NV
Jun 17, 2014
Is this product NSF approved?
Hello, no this product is not NSF certified. Thank you!
Jun 25, 2014
hi have you got this machine with 240volt power available if so need 2 of them and 2 18 quarts pots , please email thanks
Hello, International orders can be placed through our Customer Service department at (866) 634-8927. Thank you!