Ask a QuestionBy:
Dec 14, 2010
Max temperature inside the pot...
cook candy to a hard crack 300* F?
The maximum temperature is 295 degrees F.
By: Candy Company Owner
From: Fontana, CA
Sep 24, 2012
Can this machine and the 20 quart steam jacket kettle table top kettle be used for making caramel, pralines, and toffee? (We cook our toffee to 290 degrees. Have a great day
Guillory Labbé Confections
Hi. This electric stainless steel kettle provides temperatures from 150° F to 295° F. It can make desserts like fudge, chocolate, and caramels, so if the cooking procedures are similar to your candies, it should work. Thanks!
By: jam guy
Sep 01, 2013
Could you use this kettle to prepare cooked jam?
Hello, this kettle provides temperatures from 150 degress F to 295 degrees F. A brochure detailing this product will be uploaded and available under the Literature tab for this product by the end of the day. It will provide you with more information as to whether this kettle works in such a way that will be suitable to you for cooking jam. Thank you!
By: Eileen yu
Apr 15, 2014
Can you make delivery to shanghai of China?
Hello, yes, for orders outside of the U.S., please contact our customer service department at 1-866-634-8927. Thank you!
May 18, 2014
the country I am going to take has power 240 volt 50 htz will this work there?
Hello, this product is 208 volts/31 amps. Many of the products we currently carry have alternative models available that are designed to work outside of the United States. For further information, our customer service department can be reached at 1-866-634-8927. Thank you!
From: El Cajon, CA.
Apr 22, 2015
Hello: Our unit is going on 10yrs. old now and the site glass has become very hard to read due to what seems like discoloration of the glass. I have a replacement glass but am unable to unscrew and remove the old one. Any suggestions how to get the old one out? Without destroying the unit itself that is. Any ideas and or suggestions are greatly appreciated.
Thank you in advance for your help and cooperation in this matter.
Hello, the best thing to do is contact the manufacturer directly. Their website is http://www.unifiedbrands.net/products/groen/ and there you will find links to customer support and technicians. Thank you!
By: new dale
From: Branchburg, NJ
Oct 19, 2016
can you please confirm the circuit breaker size requirement for Model TDB-40, 208V, 3-Phase.
Hi, the manufacturer sent me an updated spec sheet for this kettle which includes detailed electrical information. The new spec sheet should be viewable tomorrow on the product page, under the "Literature" tab. If you have further questions regarding electrical information on this item, you may want to contact the manufacturer directly. Groen can be reached at 1-888-994-7636 or at firstname.lastname@example.org. Thank you.