QUESTION I the lid for this kettle sold separately? If so what is the item number so I can order it?
ANSWER Hello, at this time we do not carry replacement parts for this specific soup kettle. For assistance with finding parts, our customer service department can be reached at 1-866-634-8927. Alternatively, the Tomlinson manufacturer can be reached at (216) 587-3400. Thank you!
By: From: springfield, Va Date: Jan 12, 2015
QUESTION can I get parts for this warmer? I have Model: SK-800. It looks like the one you have pictured. Thank you.
ANSWER Hello, at this time we do not carry replacement parts for the 10.5 Qt. size model. For assistance with obtaining parts, our customer service department can be reached at 1-866-634-8927. Alternatively, the Tomlinson manufacturer can be reached at (216) 587-3400. Thank you!
By: From: Date: Aug 13, 2013
QUESTION Does the insert come with it? do you see inserts alone?
ANSWER This Glenray kettle does come with the insert. We do not have a replacement liner in stock, but please contact Wasserstrom customer service 1-866-634-8927 to order. Thanks!