4 Questions Asked
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From: fayetteville, Ga.
Nov 17, 2012
How do you fill the dispenser?
This dispenser has a screw off top that you can take off to refill.
From: Little Rock, AR
Apr 29, 2013
Why is jar shaped like cone? Does it lift out of bottom cup? Does it spill in bottom cup?
Hello, this dispenser does lift out of the bottom cup. The bottom cup is designed to be filled with warm water so that the honey or syrup stays soft, warm, and ready-to-serve. Thank you!
From: Chicago, IL
Mar 29, 2014
How does the syrup stay in the upper cavity? Does the rubber stopper on the dispenser spout need to be repositioned on the upper glass dispenser?
Hello, this dispenser is actually sitting inside of a bottom cup which it can be lifted out of for use. The bottom cup is designed to be filled with warm water so that the honey or syrup stays soft for use. To refill the dispenser, the top screws off. Thank you!
Jun 4, 2014
The dispenser button on the lid broke off. Where can I get a replacement lid?
Hello, unfortunately the manufacturer does not sell replacement lids for this item. Thank you!