QUESTION i need a new valve set up complete with the screw in part
ANSWER Hi, unfortunately we do not currently carry a replacement valve for this dispenser. You may want to contact the manufacturer to check if they have replacement parts available and where they can be purchased. Rubbermaid Commercial can be contacted at 1-800-347-9800. Thank you.
By: From: Date: Nov 29, 2014
QUESTION How do you put the spout on front of dispenser, threads not lining up? Video instructions if possible
ANSWER Hello, we would recommend contacting the Rubbermaid manufacturer directly at 1-800-347-9800. If the threads are not lining up, it is possible you will need a replacement spigot or other replacement part. Thank you!
By: Laura From: Metairie, Louisiana Date: Dec 14, 2013
QUESTION I am looking to purchase a new tank for my dispenser. It's a 5 gallon tank,
#J90-3359-A1-1. The tank cracked in the area where the spout screws onto
the tank. Please tell me where I can get this. Thanks.
ANSWER Hello, at this time we do not carry the replacement dispenser. We would recommend contacting the Rubbermaid manufacturer directly for this replacement part. Thank you!
By: amy From: slidell, la Date: Oct 01, 2012
QUESTION Would this be ok for use with milk products? In that, I mean would it be easy to clean all parts thoroughly to dispense an iced coffee product? I would prefer a 10 gallon dispenser, but this may be ok, as long as it can be cleaned well after use. I am currently using the 10 gallon cambro dispenser, but would prefer to have something that looks nicer on the counter. thanks so much for your assistance!
ANSWER Hello, this unit can be used with non-carbonated hot or cold beverages, so it can be used for iced coffee with a milk base. The manual for this product states that it can be cleaned in a commercial dishwasher. However, the faucet, top (lid), base, and drain tray should be hand washed only in hot, soapy water. Thank you!