By: Sue
From: St. Paul, MN
Date: Jun 04, 2019
QUESTION
Does the lever fold down after use? How do I get to fold down flat?
ANSWER
Yes, there is a little flap under the lever and if you lift up on the lever a little bit you should be able to push that little flap back and it will fold down. Thanks!
By: Kathleen
From: Huntington Indiana
Date: Sep 09, 2017
QUESTION
Wanting replacement parts
ANSWER
Hello, the manufacturer offers many replacement parts for this product, including lids, liners, suction pipes, gaskets, etc. If there is a specific part you are looking for, our customer service department can be reached at 1-866-634-8927 for assistance with ordering. Thank you!
By: Denise
From: Columbus, OH
Date: Jan 02, 2013
QUESTION
What is the warranty on this, mine won't pump? Is there something that needs to be done?
ANSWER
Hi. According to the manufacturer's website under their warranty section:
"Service Ideas is interested in knowing about any problems you may experience. We will work with you individually to determine if the problem is caused by a manufacturer's defect."
Here is their contact information. Thanks!
Customer Care
800-328-4493
cs@serviceideas.com