9 Questions Asked
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From: Elm Grove, Wi
Sep 22, 2010
I need to find a part for my Norpro apple parer. I need the 3-prong fork that holds the apple in place. Can you help me find this part?
We don't have their 3-prong forks set up in our system, but you can order this part directly from Norpro, via phone (425-261-1000) or mail. I am uploading a booklet for their Apple Machines that you can download and print out. It will be on this product's page under the "Literature" tab sometime tomorrow. The parts and order form are on the last page of the booklet.
From: Monroe Oregon
Oct 9, 2012
I want to purchase new/extra coring slicing bades for the apple master
Hello, we currently do not carry replacement parts for this item. We would recommend contacting the Norpro company directly through their web-site or by calling 425-261-1000 for a replacement part. Thank you!
From: Dover, DE
Nov 7, 2012
Base will not suction to counter surface- what do we do?
Hi. Make sure the surface is non-pourous and clean, place the apple peeler unit on top, and rotate the lever to get a suction seal. Thanks!
From: mpls, MN
May 22, 2013
Does it peel, sice, and core all at the same time?
Good afternoon, yes it can peel, slice and core at the same time. It can also be used to pare only or to core and slice at the same time. Here is a link to the instructions: http://norpro.com/uploads/pdf/860_866r-instructionbook.pdf
Hope this information is helpful and thank you for shopping Wasserstrom.
From: Stratford, Wi
Aug 6, 2013
I need to find a recipe book and instructions for the 866 apple peeler, where and how much is it?
Hello, under the Literature tab for this product we have an Operating Manual that includes recipes. Thank you!
Aug 13, 2014
The three-pronged fork on my apple peeler broke, and the apples no longer feed properly. Can I get a replacement fork?
The 3-prong fork part number is D for models 860, 861, and 864 and part number D2 for 866 and 865. If you have the model and serial number of the apple peeler, you can contact Wasserstrom customer service at 1-866-634-8927 for help ordering the part. Thanks!
Sep 22, 2014
To set it up the instructions say "release the groove clamp" but it doesn't say HOW to release the groove clamp. I've pushed it in every direction and it doesn't move. I also tried to just wind back the shaft, but it does not retract. Please help. Thx
Hello, for assistance with operating this product, we would recommend contacting the Norpro manufacturer directly at 425-261-1000. They will be able to walk you through the process step-by-step. Thank you!
From: columbus mn
Oct 3, 2014
3 Prong Fork for 866 broke,need new one. Letter D in my parts list. thanks, PJ
Hello, we currently do not carry this replacement part. Our customer service department can be reached at 1-866-634-8927 for assistance with obtaining this part, or the Norpro manufacturer can be reached directly at 425-261-1000. Thank you!
By: Leggs Dimond
From: Hillsboro, MO
Oct 26, 2014
Do you carry the parts for the 866 Apple Master? The 3 prong fork is missing a prong. Could I order that part from you? The price use to be $6. Is that in the range you would charge for the part?
Hello, we currently do not carry replacement parts for this Apple Master. For assistance with locating this part, our customer service department can be reached at 1-866-634-8927. Alternatively, the Norpro manufacturer can be reached directly at 1-425-261-1000. Thank you!