11 Questions Asked
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From: lynn ma.
Jul 22, 2009
where do i get 20 amp fuses for this unit
We currently do not sell 20 amp fuses. If you are looking for help finging replacement parts for your products please call 1(866)634-8927
From: San JOse
Jan 7, 2012
Do I need special pot or pan to use stove,
ours doesn't heat up, all the indicator power are on but doesn't heat.
Hi. This is an induction cooktop and you'll need to use a magnetic pan (any cookware that attracts a magnet). They're usually labeled or described as "induction ready" cookware. For example, item #114414 is part of a line that is induction ready.
Jan 25, 2012
Where is the closest service provider in the Saint Louis area. Is the unit required to be returned to the manufacturer for repairs?
Hi, please contact the Iwatani manufacturer for a list of nearby service providers. Generally units need to be returned to the manufacturer for repairs, please see the manual that came with your induction stove for specific directions. Thank you!
From: GLENDALE HEIGHTS, IL
Apr 18, 2012
Does this cooktop get up to 410 degrees? I measured the temperature of the pot and it only gets up to 250 degrees
Hi. This cooktop cooks up to 410 degrees. It is an induction cooker, so you need to use induction cookware. Thanks!
From: Wickford, RI
Jul 16, 2012
I have an Iwatani 9000 Induction Range and I lost the owner manual. Where can I get or download one?
Hi. I will get a manual uploaded to the Literature tab of this product's page by tomorrow. Thanks!
From: Tulsa, Oklahoma
Oct 8, 2012
I would like to have more information on the Iwatanbi Low-Profile
induction burner. Modle #IWA 1800. Where is it manufactore, how many heat setting does it have, temp. control. etc.
I am also looking in to the Vollrath (59500P) 14" Mirage Pro Series.
Hi. If you zoom into the picture, you can see that you can set it by "heat" or by "temp" using the electronic pad. There is a low-med-high range (9 levels) or you can set from 110-410 degrees F (7 temperature settings). This is made in China. The Mirage Pro has 1-100 power levels or °F/°C temperature level controls. It is imported. There is a spec sheet and manual in that product's "literature" tab for more information. Thanks!
Dec 14, 2012
I'm looking for an owners manual for my Iwatani US-9000 1800watt induction burner. Do you have them for purchase? I've looked all over the internet.
Hi. I'll re-upload the manual into the "Literature" tab of this product page for item #114406. For some reason, it didn't work before, but hopefully by tomorrow it will. Thanks!
From: Troy, Idaho
Aug 2, 2013
I presently own two Iwantani induction cook tops (Model US-9000) both are getting older and I see the newer model is an IWA-1800. My question is: the four black mounting feet on the IWA-1800 are they the exact measurements as the older US-9000? I have both of my units inset slightly down on my counter top. The present measurements on the US-9000 are:
AS the stove faces you:
Front width: 11 ½”
Back width: 10 7/8”
Right side front to back: 14 3/8”
Left side front to back: 14 1/8”
Hi! The Iwatani Induction Stove Model IWA 1800 does not appear to have the exact same measurements as your current US-9000 model. The IWA 1800 model has a front width of 13.23 inches, a depth of 16.69 inches and a total height of 3.93 inches. The height without the feet is 2.2 inches. Thank you.
From: seattle, wa
Feb 11, 2014
The fan in my unit is incredibly loud. Is there a way of fixing this or is it an indication that the fan needs replaced? There isn't anything "strange" about the noise (it sounds like a fan) but is incredibly loud. Thanks!
Hello, we would recommend contacting the Iwatani manufacturer directly at 201-585-2442. They will be able to help you pinpoint whether or not there is an issue with your current unit. Thank you!
From: Lisle, IL
Aug 5, 2014
What is the warranty for the IWAW1800 and what is covered ? Where does it need to be shipped to for repair in the event of issues.. Thanks.
Hello, this has a 1 year warranty, which covers everything but the top plate. If the unit fails, it can be sent to the Iwatani repair center and fixed free of charge. Thank you!