Want to upgrade your buffet without the hassle of disassembling your existing infrastructure or learning a complex new system? In this article, we’ll share an easy way to give your buffet a much-needed visual and functional refresh. Why You Need a Buffet Refresh, From a Consumer Perspective In the age of fast fashion, tech trends, […]
The topic of inclusion is now at the forefront of American discourse. Yet we have overlooked, forgotten, or were completely unaware of one population: the millions of people with disabilities that are not able to use standard public restrooms. Imagine a child not being able to go on field trips with their classmates, because the […]
People crave the familiar because our minds are wired for predictability. So, why are we so drawn to the surreal and otherworldly? The answer lies in the tension between the known and the unknown. Surreal experiences challenge our assumptions about the world and force us to rethink what’s possible. With this in mind, we’ve curated […]
There’s a new way to recognize outstanding hotels across the globe. Launched in 2024, Michelin Keys mirror the Michelin Star system for restaurants, offering a reliable benchmark for travelers seeking exceptional hospitality experiences. We share the details of this new program as well as the criteria used by their team of anonymous reviewers. The Origin […]
Adaptive reuse hotels breathe new life into existing structures, transforming old buildings into unique accommodations. And quite often, these old structures have a fascinating story to tell. In this article, we answer common questions about adaptive reuse hotels and share examples of beautiful hospitality establishments that began as prisons, factories, convents, and more. The Rise […]
As travel trends evolve, the “staycation” phenomenon presents a unique opportunity for hotels to tap into a growing market of local vacationers seeking a change of scenery closer to home. By understanding the motivations and preferences of staycationers, hotels can tailor their offerings to attract this lucrative demographic. Here, we explore several strategies that can […]
In an era where sustainability is at the forefront of consumer and business consciousness, Eco-Products stands out as a shining example of a company dedicated to environmental responsibility. Among their impressive range of sustainable products, today, Plantware by Eco-Products takes center stage. How PLA Transforms Into Compostable Utensils Plantware is a line of renewable, compostable […]
Have you considered using a white label operator (WLO) for your hotel? In this article, we explore their growing role in the hospitality industry, as well as the pros and cons of hiring white label operators to manage your hotel. Then, we delve into best practices for hiring a white label operator, and provide tips […]
Looking for eco-friendly products for your restaurant or hotel? In this series, Spotlight on Sustainability, we showcase eco-friendly products you can easily add to your operations. In this article, we highlight agave straws, their ties to the tequila industry, how they enhance beverage service, and how they contribute to a more sustainable tomorrow. Agave Straws: […]
The future of hotel room service is in flux. On the one hand, the rise of third-party food delivery apps has made it easier than ever for guests to order food from their rooms without having to go through the hotel. While convenient for guests, this practice has put a financial strain on many hotels […]
According to Skift Research Hotel Tech Benchmark, as of mid-2022, only about 20% of hotels worldwide were using a CRM tool. Because this number is expected to grow in the coming years, we examined the practical benefits that CRM systems bring to the hospitality industry and why hotels need this software to compete. What Is […]
For years, the hospitality industry has relied on third-party cookies. Hotels used this data to increase guest satisfaction, target advertisements, and maintain profitability. But with the end of third-party cookies in the United States, establishments will need to find a new path forward. This article presents five ways to collect data without the use of […]
The travel industry has seen a noticeable shift in recent years, with customers booking longer stays and a rise in guests who blend business and leisure, or “bleisure”. Hoteliers are capitalizing on the bleisure trend by offering amenities and services that appeal to business and leisure travelers alike. This article explores the wants and needs […]