Do you ever find yourself in a bad mood when the weather is nasty? Well, that bad weather may also lead to an increased likelihood of leaving negative restaurant reviews. Researchers at the Ohio State University Hospitality Management program conducted a series of studies that uncovered the relationship between weather and negative restaurant reviews. “Restaurant […]
Restaurant review site, Yelp, has just announced that it will be adding health inspection scores to its restaurant reviews. Currently, the program is only active in California, Illinois, New York, Texas and Washington, DC. However, Yelp says it hopes to roll out the hygiene score information to other states in the near future. Yelp has […]
With today’s technology, it has never been easier to hear the voice of the customer. This is especially important in the restaurant, bar and hospitality industries. With sites like Yelp and The Infatuation devoted to giving customers a forum to post their reviews, business owners need to know how to navigate this new technology. And […]