We are honored and proud to announce that Foodservice Equipment & Supplies has named The Wasserstrom Company the 2024 winner of the magazine’s acclaimed Dealer of the Year Award. “We are so grateful all our associates continue to be recognized for the great work they are doing to support our customers, vendors, and each other.
According to Skift Research Hotel Tech Benchmark, as of mid-2022, only about 20% of hotels worldwide were using a CRM tool. Because this number is expected to grow in the coming years, we examined the practical benefits that CRM systems bring to the hospitality industry and why hotels need this software to compete. What Is […]
For years, the hospitality industry has relied on third-party cookies. Hotels used this data to increase guest satisfaction, target advertisements, and maintain profitability. But with the end of third-party cookies in the United States, establishments will need to find a new path forward. This article presents five ways to collect data without the use of […]
The travel industry has seen a noticeable shift in recent years, with customers booking longer stays and a rise in guests who blend business and leisure, or “bleisure”. Hoteliers are capitalizing on the bleisure trend by offering amenities and services that appeal to business and leisure travelers alike. This article explores the wants and needs […]
Do you love Amazon’s Alexa so much that you miss her when you go on vacation? Well, that could be a thing of the past with the introduction of Amazon for Hospitality. The introduction of the new service will put voice-enabled Amazon Echo devices in hotel rooms. The in-room devices will be pre-programmed for a variety […]