By: Lee
From: Cleveland Texas
Date: Dec 16, 2022
QUESTION
Pilot won't stay lit
ANSWER
Unfortunately we no longer have this item available for purchase and we do not know if/when it will be available again in the future. You may want to contact the manufacturer to check if they can help with the issues you are having with your fryer. Pitco can be contacted via their website at www.pitco.com. Thank you.
By: Scott
From: Auburn, NY
Date: Jun 03, 2019
QUESTION
I have a Pitco 40D natural gas unit. Does it need a separate gas pressure regulator or is there one built in? Thank you, Scott
ANSWER
Hello, there is an integrated gas control valve which acts as a manual and pilot valve, automatic pilot valve, gas filter, pressure regulator, and automatic main valve. The gas control valve also prevents gas flow to the main burner until pilot is established and shuts off all gas flow automatically if the pilot flame goes out. Thank you!
By: Joe
From: LOWELL, MA
Date: Mar 12, 2016
QUESTION
what is minimum gas pressure into the fryer for proper operation... what is the maximum gas pressure (I use the fryer on a food truck)
ANSWER
Hi, if you click on the "Literature" tab of the product page, you can find the spec sheet and manual for this particular fryer which has a lot of detailed information. You also may want to contact the manufacturer in regards to the gas pressure information. Pitco can be reached at 603-225-6684. Thank you.
By: Bill
From: San Antonio,Tx
Date: Dec 29, 2015
QUESTION
I have an Pitco Model 40s and I am looking for a basket hanger.
ANSWER
Please contact Wasserstrom customer service at 1-866-634-8927 with the model and serial number of your Pitco fryer to ensure you get the correct hanger basket. Thanks!
By: Tim
From: Deerfield Beach, Fl
Date: Dec 22, 2015
QUESTION
Are there casters for this product. I know there are, because I have one already. What I mean is do you sell them and what is the product code?
ANSWER
Hello, the replacement casters are item 108709. For assistance with ordering, our customer service department can be reached at 1-866-634-8927. Thank you!
By: Mike Elicson
From: Sunbury, OH
Date: Jun 09, 2015
QUESTION
Hi - I bought three of these LP Frialators. Wondering if Pitco has a connection kit or hose to connect to standard #20 propane tank. Thanks.
ANSWER
Hello, you would need a 3/4" connection. We have a couple of these - item 448939 and 343860. However, the manufacturer has stated that they worry about a 20 lb. tank being used in warm weather, as this may freeze up the tank being too small. You need to be able to deliver a minimum of 12 of water column. For further information, Pitco can be contacted at 603-225-6684 .Thank you!
By: Oscar
From: Kansas City ,MO
Date: Mar 10, 2014
QUESTION
Dimension on the fryer please..Thanks
ANSWER
Hello, this fryer has an overall height of 47-9/32" (including the 6" adjustable legs), and an overall width of 15-1/8". The frying area is 14" x 14". Further information on dimensions can be found on the Spec Sheet under the Literature tab for this product. Thank you!
