By: edgar
From: Alpharetta , Georgia
Date: May 03, 2016
QUESTION
hello we have the machine already but we lost the parts that hold the film in place is there any way to just order the parts that screw onto the metal stick?
ANSWER
Please contact Wasserstrom customer service at 1-866-634-8927 with the model and serial number of your Heat Seal wrapper and they can help your order the correct part. Thanks!
By: Kim
From: New Hampshire
Date: Oct 29, 2015
QUESTION
Hello, I have this Model 625A. I would like to purchase wrap for it, however I do not know where or what type of wrap to purchase. Could you help me with this please. I am a customer of U-Line Products however I will purchase wherever you recommend me to Thank you, Kim
ANSWER
Hi, unfortunately we do not currently carry the film wrap for this wrapper. You may want to contact the manufacturer to check what film they recommend and where it can be purchased. Heat Seal can be contacted at 1-800-342-6329 or at custserv@heatsealco.com. Thank you.
By:
From:
Date: May 26, 2015
QUESTION
do u have parts I need the sealing pad thanks frank
ANSWER
Hello, the cover is item 409981. The hot pad assembly kit is item 915244. Thank you!
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