By: Ken
From: Kalamazoo, MI
Date: Dec 01, 2015
QUESTION
Is your item #409966 "Heat Seal 2145005 B200 Thermostat Knob for Floor Wrappers" made to be used with item #409996, "Heat Seal 1881002 Replacement B200 Thermostat for Wrappers"? Your web pages do not give the shaft diameter of either. Thanks
ANSWER
Hello, The 2145005 knob with set screw is made to use with the 1881002 thermostat. The shaft diameter is .252 diameter. Thank you!
By: Dave
From: Grande prairie Alberta
Date: Jun 11, 2014
QUESTION
Hi
I have a heat seal model scale mate 1 s/n 5oo6046. The temp rises above the temp it should be. What could the cause be.
Thanks Dave
ANSWER
Hi, this question would probably be better handled by the manufacturer. They should be able to assist you with figuring out the temperature issue. Heat Seal can be contacted at 1-800-342-6329 or at custserv@heatsealco.com. Thank you.