By: Bridget
From: Kingsley IA
Date: Dec 11, 2019
QUESTION
It keeps saying Lo, I have just received this thermometer and opened it on Monday. I tried replacing the battery and still having the same issue. What can I do?
ANSWER
Sounds like this product may be defective. If you received a faulty product that is not functioning properly and need to exchange it for the same product, fill out the return request form and Customer Service will call or email you with authorization. You can contact Wasserstrom customer service at 1-866-634-8927. Thanks!
By: Timothy
From: PA
Date: Aug 28, 2019
QUESTION
I went to the manual link and the manual provided is for 9848FDA not a 9848EFDA which are two very different models with very similar model number one has an E in the model and the button layout is different between the model on this page and the model in the manual
ANSWER
Hello, we apologize for the error and have uploaded the correct manual. Thank you!
By: antonio
From: galveston, tx
Date: Jun 12, 2018
QUESTION
I have looked everywhere and can not find anything explaining how to calibrate my Taylor 9848E thermometer.
ANSWER
Hello, the calibration instructions can be found in the Manual under the Literature section on the product page. It says: Suspend probe at least 1” into a 'slush' of crushed ice and water (32° F) for at least 30 seconds. Keep the probe from touching the container bottom. Press the “CAL” button for 2 seconds. The word “CAL” appears on display for 2 seconds, then displays 32.0° F. (or 0° C). The thermometer is calibrated. To avoid accidental re-calibration this function can only be performed if the temperature is between 23° F and 41° F (-5° C to 5° C). Thank you!
By: SAC
From: Aston PA
Date: Mar 18, 2016
QUESTION
Is his product safe to use in the dishwasher?
ANSWER
Hello, no, this product is not safe for use in the dishwasher. Thank you!
By:
From:
Date: Mar 05, 2013
QUESTION
Use this thermometer at work and absoulety love it, the only problem is that it sometimes does not work and the display goes haywire. Any way of this being corrected. It has a brand new battery also.
ANSWER
Hello, under the Literature tab for this product is a manual, this may provide needed information. We would also recommend contacting the Taylor Precision Products manufacturer directly at 1-866-843-3905, as they will be able to assist you step-by-step. Thank you!
By: Ted
From: Los Angeles
Date: Jun 16, 2012
QUESTION
How many seconds does it take to register an accurate temperature reading on grilled meat?
ANSWER
Hello, this thermometer is "instant read" and has one second updates. Thank you!
By: kc
From: neptune nj
Date: Mar 14, 2012
QUESTION
To Whom it May Concern:
We have just purchased 3 of this type of themometors, but unfortunately the directions for use and calibration were accidently thrown away with their wrappers are there direction on line that I can get.
Thank you,
Kathye
Gourmet Kitchen Inc
QA Manager
kconcannon@gourmetkitcheninc.com
ANSWER
Hi, there is a manual under the Literature tab on the product webpage. Thank you!
By: LINDY
From: BILLINGS, MT.
Date: Oct 05, 2009
QUESTION
WOULD THIS PRODUCT BE SUITABLE FOR CHECKING WATER TEMPS ALSO
ANSWER
If you are using this to check the teprature of boiling water then you might want to use something with a longer stem. If you are checking room tempreature or something along those lines this will be ok.