Date: Aug 04, 2010
Does this unit require water or can it be used dry?
What is the lowest temperature setting it has? I need a unit that will go as low as 90 degrees. How much are the inserts or are they included?
This Nemco Countertop Warmer is designed to operate with water in the sink. The thermostat can be adjusted 120-212 degrees F. Unfortunately, it cannot go as low as 90 degrees.
The inserts are not included. The largest full size pan this can hold is 12" x 20". With the adapters, this warmer can hold 4 qt, 7 qt, and 11 qt inserts, in a variety of combinations (such as three 4 qts, one 7 qt and one 11 qt, etc). I have uploaded a spec sheet and operating manual to this product page, and those can be found under the Literature tab. One of the insets we carry is a 4 qt size (Item #: 580643)
From: batesville ms
Date: Aug 30, 2015
I own 3-4 of the full size c/top food warmer and am having problems with each of these heating too hot after being in use for a couple of months or so. I think the thermostats are to weak. I can turn one of these to the OFF position and it still overheats as long as it is plugged in. Please let me know how I can get at least 3 new thermostats for these. It may be the temperature gauge is bad on the one that stays on. Please provide feedback. Thanks.
Hello, at this time we do not carry replacement thermostats for this product. To diagnose what the problem is, we would recommend contacting the Nemco manufacturer directly at 1-800-782-6761. The product may still be under warranty as well. If you require further assistance with Wasserstrom, our customer service department can be reached at 1-866-634-8927. Thank you!