{"id":11195,"date":"2022-01-14T08:56:07","date_gmt":"2022-01-14T13:56:07","guid":{"rendered":"https:\/\/www.wasserstrom.com\/blog\/?p=11195"},"modified":"2025-02-06T11:05:32","modified_gmt":"2025-02-06T16:05:32","slug":"5-waitstaff-robots-serving-up-the-future","status":"publish","type":"post","link":"https:\/\/www.wasserstrom.com\/blog\/2022\/01\/14\/5-waitstaff-robots-serving-up-the-future\/","title":{"rendered":"5 Waitstaff Robots Serving Up the Future"},"content":{"rendered":"\n<p>Millions of investment dollars have been funneled into AI, automation, and robotics as a result of the Covid-19 pandemic. This <a rel=\"noreferrer noopener\" href=\"https:\/\/www.wasserstrom.com\/blog\/2020\/05\/08\/touchless-restaurant-equipment-may-be-the-future\/\" target=\"_blank\">surge of technological advancement<\/a> continues to take place in the foodservice industry, both out of necessity and from a desire to create. Here are five robots that have lent a hand in the restaurant scene with their charming capabilities and circuit boards.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Maira <\/h2>\n\n\n\n<p><strong><a href=\"http:\/\/www.chittiintown.com\/index.html#\" target=\"_blank\" rel=\"noreferrer noopener\">Chitti In Town<\/a> <br>Hyderabad, India<br>Created by <a href=\"https:\/\/www.vistannextgen.com\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">Vistan NextGen<\/a><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/Maira.jpg\" alt=\"Maira, a food robot in India. \" class=\"wp-image-11230\" style=\"width:1024px;height:683px\" srcset=\"https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/Maira.jpg 1024w, https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/Maira-300x200.jpg 300w, https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/Maira-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Chitti In Town aims to serve the best cuisine with the best technology. Serving with the help of Maira (and two other robots!) is not only filled with fun but also the most hygienic way to dine out.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Which Voice Would You Like to Hear?<\/h3>\n\n\n\n<p>At <a href=\"http:\/\/www.chittiintown.com\/index.html#\" target=\"_blank\" rel=\"noreferrer noopener\">Chitti In Town<\/a>, patrons get to meet and interact with Maira (Multi-Sensing Intelligent Robotic Assistant). According to her creators at India\u2019s own <a href=\"https:\/\/www.vistannextgen.com\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">Vistan NextGen<\/a>, it is a \u201cspecialized technotainment interactive robot.\u201d<\/p>\n\n\n\n<p>Maira not only warmly greets customers, acts as hostess, and waits tables, but it keeps people entertained and engaged. Depending on who the robot is speaking to, it alters their voice to match tone, age, and gender with its six-voice modulation abilities. For instance, if a child is intimated by Maira\u2019s five-foot stature, it will ease the interaction by assigning a child-like voice to the conversation. <\/p>\n\n\n\n<p>The staff love Maira for many reasons, top among them, creating space between in-house humans and their customers during the pandemic. And naturally, Maira brings in big traffic. Patrons find an interactive robot that will chat with you about endless amounts of subjects to be a huge draw and novel experience. Maira\u2019s ability to <a href=\"https:\/\/telanganatoday.com\/meet-maira-hyderabads-very-own-talking-robot-waiter\" target=\"_blank\" rel=\"noreferrer noopener\">see, feel, and hear its surroundings<\/a> is perhaps a glimpse into the future of robotics and a step-up in social exchange with artificial intelligence.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">BellaBot <\/h2>\n\n\n\n<p><strong><a href=\"https:\/\/www.facebook.com\/labuenagatineau\/\" target=\"_blank\" rel=\"noreferrer noopener\">La Buena D\u00e9jeuner<\/a> <br>Gatineau, Quebec<br>Created by <a href=\"https:\/\/www.pudurobotics.com\/product\/detail\/bellabot\" target=\"_blank\" rel=\"noreferrer noopener\">Pudu Robotics<\/a><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/bellabot.jpg\" alt=\"BellaBot, the cutest of robots, serving in Canada. \" class=\"wp-image-11233\" style=\"width:1024px;height:683px\" srcset=\"https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/bellabot.jpg 1024w, https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/bellabot-300x200.jpg 300w, https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/bellabot-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">BellaBot supports both <a href=\"https:\/\/www.linkedin.com\/pulse\/laser-slam-vs-vslam-selina-luo\" target=\"_blank\" rel=\"noreferrer noopener\">Laser SLAM and Visual SLAM<\/a> positioning and 3D omnidirectional obstacle avoidance in order to adapt to more scenarios. Plus, it can &#8220;meow&#8221;!<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Here, Kitty, Kitty?<\/h3>\n\n\n\n<p>After the pandemic hit, owner Elie Maalouf lost half of his staff. His solution? Meet BellaBot, a cat-themed robot who is helping out La Buena in the most adorable of ways.<\/p>\n\n\n\n<p>BellaBot, (recently renamed <a rel=\"noreferrer noopener\" href=\"https:\/\/fb.watch\/avXbx2X1cH\/\" target=\"_blank\">&#8220;Pixel&#8221; at La Buena D\u00e9jeuner<\/a>) is a premium delivery robot that guides patrons to their tables and brings them their orders. If the wide eyes, sweet smile, and feline ears weren\u2019t enough to convince any restaurant owner to buy one Right Away, Pudu took it a step farther by incorporating an innovative bionic design.<\/p>\n\n\n\n<p>To further its lively and cute appearance, BellaBot was programmed to react with joy when customers gently pat it on the head, much like a real cat. BellaBot is equipped with dozens of original text emoji-like expressions which everyone can relate to. <\/p>\n\n\n\n<p>Of course, this robotic feline is more than unbearably cute. It is able to carry up to 12 hot, heavy platters from the kitchen in one go. While <a href=\"https:\/\/ici.radio-canada.ca\/nouvelle\/1834780\/la-buena-dejeuner-robot-serveur-restaurant-clients-technologie-gatineau\" target=\"_blank\" rel=\"noreferrer noopener\">Maalouf notes that BellaBot will never replace a human<\/a>, it most definitely is helping his restaurant through a tough time.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/www.wasserstrom.com\/blog\/2021\/08\/05\/restaurants-can-save-money-by-reducing-food-waste-heres-how\/\" target=\"_blank\" rel=\"noreferrer noopener\">Resturants Save Money By Reducing Food Waste \u00bb<\/a><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\">OriHime <\/h2>\n\n\n\n<p><strong><a href=\"https:\/\/dawn2021.orylab.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">DAWN Avatar Robot Caf\u00e9<\/a> <br>Tokyo, Japan<br>Created by <a href=\"http:\/\/ces15.orylab.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ory Laboratory <\/a><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/OriHime.jpg\" alt=\"Orihime robots serving through their off-site pilots.\" class=\"wp-image-11235\" style=\"width:1024px;height:683px\" srcset=\"https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/OriHime.jpg 1024w, https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/OriHime-300x200.jpg 300w, https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/OriHime-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Ora Laboratory seeks to construct a future where anyone who feels lonely can overcome their burden caused by disabilities and distances and actively participate in society.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">How Can Bedridden Citizens Work in a Caf\u00e9?<\/h3>\n\n\n\n<p>Since its inception, <a href=\"https:\/\/orylab.com\/en\/#mission\" target=\"_blank\" rel=\"noreferrer noopener\">Ory Laboratory<\/a> has had a singular goal in mind: to eliminate \u201cloneliness\u201d from the human race. That is why they developed OriHime.<\/p>\n\n\n\n<p>At the <a href=\"https:\/\/dawn2021.orylab.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">Avatar Robot Caf\u00e9<\/a>, people with medical and physical conditions that are ordinarily unable to leave their home can work in the caf\u00e9. By employing a team of OriHime robots, disabled staff, called <a rel=\"noreferrer noopener\" href=\"https:\/\/dawn2021.orylab.com\/en\/pilots\/\" target=\"_blank\">Pilots<\/a>, remotely control their robot waiter.<\/p>\n\n\n\n<p>This state-of-the-art system allows remote staff members to see through the eyes of the OriHime, whose <a href=\"https:\/\/www.cnn.com\/style\/article\/japan-noh-mask-photography\/\" target=\"_blank\" rel=\"noreferrer noopener\">face was inspired by a traditional Noh mask<\/a>. In fact, workers can control OriHime from a smartphone or tablet to see, hear, talk, and express themselves for a true face-to-face exchange. Thanks to OriHime, there is a little less loneliness in the world and more opportunity for marginalized groups.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rosie <\/h2>\n\n\n\n<p><strong><a href=\"https:\/\/thesmokeshopbbq.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Smoke Shop BBQ<\/a><br>Cambridge, MA<br>Created by <a href=\"https:\/\/www.bearrobotics.ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bear Robotics<\/a> <\/strong><\/p>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/www.facebook.com\/plugins\/video.php?height=476&#038;href=https%3A%2F%2Fwww.facebook.com%2Fsmokeshopbbq%2Fvideos%2F633253397984714%2F&#038;show_text=false&#038;width=267&#038;t=0\" width=\"267\" height=\"476\" style=\"border:none;overflow:hidden\" scrolling=\"no\" frameborder=\"0\" allowfullscreen=\"true\" allow=\"autoplay; clipboard-write; encrypted-media; picture-in-picture; web-share\" allowFullScreen=\"true\"><\/iframe>\n\n\n\n<h3 class=\"wp-block-heading\">What Happens When Restaurateurs and Tech Entrepreneurs Have a Meeting of the Minds?<\/h3>\n\n\n\n<p>When Bear Robotics released their first mass produced robot, <a href=\"https:\/\/www.bearrobotics.ai\/products\" target=\"_blank\" rel=\"noreferrer noopener\">Servi<\/a>, in 2020, they sought to simplify hospitality solutions with science. Now, a popular BBQ restaurant, appropriately <a rel=\"noreferrer noopener\" href=\"https:\/\/sloanreview.mit.edu\/article\/working-with-robots-in-a-post-pandemic-world\/\" target=\"_blank\">situated near MIT<\/a>, has tested their solution with a Servi bot named Rosie.<\/p>\n\n\n\n<p>At this time, virtually every restaurant has <a href=\"https:\/\/www.wasserstrom.com\/blog\/2021\/05\/26\/why-are-restaurants-facing-a-labor-shortage\/\" target=\"_blank\" rel=\"noreferrer noopener\">experienced a staff shortage<\/a> and The Smoke Shop is no exception. That is where Rosie comes in. At a mere <a rel=\"noreferrer noopener\" href=\"https:\/\/www.bostonglobe.com\/2022\/01\/03\/business\/waitstaff-hard-find-robots-coming-right-up\/\" target=\"_blank\">$999 a month\/$30 day\/$2.75 per hour<\/a>, Rosie has been picking up the slack as a food runner. Her responsibilities include running food from the kitchen to bar, bringing delivery drivers orders from the kitchen, carrying to-go orders to customers, collecting trays, and delivering delicious BBQ to tables with a kind, \u201cPlease, take your food.\u201d&nbsp;<\/p>\n\n\n\n<p>Rosie\u2019s coworkers love how consistent she is and how well her sensors guide her around humans. They\u2019ve even reported larger tips, perhaps due to the efficiency and entertainment a robot employee brings to the table.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Toni <\/h2>\n\n\n\n<p><strong><a rel=\"noreferrer noopener\" href=\"https:\/\/www.makrshakr.com\/portfolio\/the-view-by-makr-shakr-rooftop-milan\/\" target=\"_blank\">The View<\/a><br>Milan, Italy<br>Created by <a rel=\"noreferrer noopener\" href=\"https:\/\/www.makrshakr.com\/\" target=\"_blank\">Makr Shakr<\/a><\/strong>\/<a href=\"https:\/\/www.kuka.com\/en-us\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>KUKA<\/strong><\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1025\" height=\"683\" src=\"https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/toni.jpg\" alt=\"Toni and its robotic arms making flawless drinks in Italy.\" class=\"wp-image-11237\" style=\"width:1025px;height:683px\" srcset=\"https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/toni.jpg 1025w, https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/toni-300x200.jpg 300w, https:\/\/www.wasserstrom.com\/blog\/wp-content\/uploads\/2022\/01\/toni-768x512.jpg 768w\" sizes=\"auto, (max-width: 1025px) 100vw, 1025px\" \/><figcaption class=\"wp-element-caption\">From shaking a martini to delicately slicing a lemon, Toni\u2019s two robotic arms whip customer orders into reality.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Can Robots Empower Patrons? Makr Shakr Thinks So.<\/h3>\n\n\n\n<p>After a long day of being fabulous in Milan, the thirsty head to the rooftop bar, The View. There, Toni and its two robot arms greet them with an expertly curated cocktail to enjoy while taking in the view of Duomo Cathedral.<\/p>\n\n\n\n<p>Makr Shakr created the world\u2019s first robotic bar system and they\u2019ve thought of everything to make patrons feel as though Toni is an extension of themselves. Guests order from a sizeable drink list via <a href=\"https:\/\/www.makrshakr.com\/app\/\" target=\"_blank\" rel=\"noreferrer noopener\">the Makr Shakr app<\/a> or create their own. Toni makes up to <a rel=\"noreferrer noopener\" href=\"https:\/\/www.designboom.com\/technology\/carlo-ratti-robotic-bar-milan-07-26-2019\/\" target=\"_blank\">800 drinks per night<\/a> and easily manages the 150 bottles of liquor that hangs from the bar\u2019s ceiling, saving time and space. <\/p>\n\n\n\n<p>Whether it is measuring, pouring, stirring, muddling or even garnishing cocktails, Toni performs with brilliant speed and coordination. In fact, its movements were modelled after renowned dancer and choreographer, <a href=\"https:\/\/nytb.org\/about-nytb\/company-bios\/Marco-Pelle\/\">Marco Pelle<\/a>, of the New York City Ballet for a true collaboration of science and art.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Future of Restaurants and Robotics<\/h2>\n\n\n\n<p>The pandemic accelerated the proliferation of robots into our lives faster than predicted, and they are here to stay.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/www.wasserstrom.com\/blog\/2021\/11\/19\/10-restaurant-challenges-you-have-to-eat-to-believe\/\" target=\"_blank\" rel=\"noreferrer noopener\">10 Restaurant Challenges You Have To Eat To Believe \u00bb<\/a><\/h5>\n","protected":false},"excerpt":{"rendered":"<p>Millions of investment dollars have been funneled into AI, automation, and robotics as a result of the Covid-19 pandemic. This surge of technological advancement continues to take place in the foodservice industry, both out of necessity and from a desire to create. Here are five robots that have lent a hand in the restaurant scene [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":11239,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[710],"tags":[162,398],"class_list":["post-11195","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inspiration","tag-restaurant","tag-restaurant-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5 Waitstaff Robots Serving Up the Future | The Official Wasserstrom Blog<\/title>\n<meta name=\"description\" content=\"Here are five foodie robots that have lent a hand in the restaurant scene with 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