QUESTION Need new lids for this airpot. Also the cost.
ANSWER Hi, the lid assembly for this airpot is item 215407. It is currently $18.81. Thank you.
By: lynn From: malta ny Date: Sep 20, 2015
QUESTION we have 3 of these at our church and I need new lid inner springs or new lids,which is available,thanks
ANSWER Hello, at this time the only available part we carry is the stopper assembly, which is item 215421. For assistance with obtaining the other parts, our customer service department can be reached at 1-866-634-8927. Thank you!
By: Maureen From: West Chester PA Date: Jul 08, 2015
QUESTION How long will the coffee stay hot?
ANSWER Hello,
This airpot will keep liquids hot up to 2 to 3 hours.
Thanks!
By: Danielle From: chicago il Date: Jan 07, 2015
QUESTION is there a outlet in Chicago where I can find this item?
Danielle
ANSWER Hello, I'm sorry but all of our retail locations are located in Ohio. Thank you!
By: Jud Sherwood From: Bellingham, WA Date: Aug 09, 2014
QUESTION I've had this product for more than 20 years. The spring on the plunger dislodged and I can't seem to disassemble the top to fix it. Can I get a replacement top? Don't see it in your catalog. Awesome product
ANSWER Hello, we currently carry the following replacement parts for this airpot: item 215421 (Stopper Assembly), item 215407 (Lid Assembly), and item 215424 (Liner Gasket). Since you currently have an older model, we would recommend contacting the Update International manufacturer directly at 323-585-0616 to make sure these parts would work with your current product. Thank you!
By: jeff From: brockton, mass Date: Jan 16, 2014
QUESTION is the inside of this airpot stainless steel?