Ask a QuestionBy:
cocoa beach fl
Jan 20, 2010
were can i but the replacement blades
If you call 1(866)-634-8927 someone will be able to help you order replacement blades.
By: marie flower fairy
From: postfalls id
Jul 04, 2013
I have the silver cutter that goes inside, but I am needing the green bin the silver piece gets attach to.
need know the price and how I get one.it is necessary I get it is for my job and you had no mention on the blades that's a bit important.marie the firstname.lastname@example.org
Hi, unfortunately we do not carry the replacement tubs. You may want to contact the manufacturer at 952-854-8751 for further information on the replacement tubs. Thanks!
how do I order new blades for stem cutter
Please contact Wasserstrom customer service at 1-866-634-8927 to order new blades. Thanks!
By: tule creek
From: tulia, texas
Dec 31, 2013
where can I get replacement blades? How much are they?
Hello, we currently do not carry replacement blades for this product. Please contact our customer service department at 1-866-634-8927 for assistance in ordering this part. Thank you!
From: novato, ca
Oct 25, 2014
Do you carry replacement blades?
Hello, we currently do not carry replacement blades for this product. For assistance with ordering blades, our customer service department can be reached at 1-866-634-8927. Alternatively, the Floral Merchandising Systems manufacturer can be reached at 1-952-854-8751. Thank you!
From: Sun city center fl
Mar 27, 2016
Can we just buy the tub and not the blade?
Hello, at this time we do not carry replacement tubs for this product. For assistance with finding one, our customer service department can be reached at 1-866-634-8927. Alternatively, the Floral Merchandising Systems manufacturer can be reached at (952)-854-8751. Thank you!
I am not sure how to operate this cutter. Do you have a video or explanation? Does it mount to a table? Looking at the photo it is hard to understand how it works.
Hello, we have received a product manual that we will upload; it will be available for viewing under the Literature tab on the product page. In the meantime, here are the basic steps for operation:
The Water-Cut II stem cutter hooks over one edge of the water tub. It will only fit on the end opposite from the end with the "use other end" label.
1) Raise the cutting level to its full upright position. This moves the blade back and opens the funnel base.
2) Take the flower bunch in the hand nearest the funnel. Hold it about mid way up stems and lower it into the funnel until the stems rest on the bottom of the water tub.
3) While continuing to hold the stems in the vertical position with one hand, grasp the cutting lever on the other hand and lower it all the way to the stop. This will drive the blade through the stems. Raise the lever and remove the flowers.