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By: Lee
From: Ohio

Dec 29, 2012
QUESTION
Just wondering if this carafe is, in fact, glass instead of plastic. There is a decanter with an orange handle that looks just like this one and the description indicates that it's glass. I need a glass one, would like stainless steel bottom on it, but want black handle. I'm thinking the description is wrong, since it seems to say it's both glass and plastic. Could someone please check and see if this is glass? Thank you.

ANSWER
Hello, this decanter has a glass body with a bottom bowl made out of plastic/stainless steel. Thank you!
By: karen
From: brimfield ma

May 17, 2013
QUESTION
i was just wondering what do i use to clean the inside of the pot

ANSWER
Hello, we would recommend washing out the pot with hot, soapy water after each use and not allowing it to remain sitting on the hot burner for too long, as this can stain the pot. We sell a wide variety of brushes, such as item #603399 that will help get stains out. We also sell coffee machine cleaners, to keep the whole machine clean and running smoothly. Thank you!
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