By: Michelle
From: Pleasanton Ca
Date: Jan 13, 2020
QUESTION
Do you have the SDS in Spanish?
ANSWER
Hello, unfortunately at this time it is not available in Spanish. Thank you!
By: Mia
From: Conklin Alberta Canada
Date: Jun 07, 2014
QUESTION
I am trying to get an up to date MSDS sheet for the Dissolve Descaler. In Canada MSDS are only good for 3 years. If I can not get an up to date one, I will have to stop using the product. Can you tell me where to get one or can you send me one. The one I have is dated 1/6/11 so has now expired.
Thank You
ANSWER
Hello, we currently have not been able to obtain a new MSDS sheet for your needs. We would recommend contacting the Cleveland Range manufacturer at 216-481-4900 / 1-800-338-2204 for further assistance in finding this updated sheet. If one becomes available, we will update the product immediately. Thank you!
By: Tim
From: NHC Franklin
Date: Oct 21, 2013
QUESTION
Can you give me instructions on use of product in Cleveland single compartment 5-pan? None included on bottles!
ANSWER
Hi, this question would be better answered by the manufacturer. They should have detailed cleaning instructions for your specific steamer. They can be contacted at 216 481-4900 or toll free at 800-338-2204. Thank you.
By: chef michael
From: new jersey
Date: Aug 08, 2013
QUESTION
can you send directions on how to descale my cleveland double steamer
ANSWER
Hi! The step by step instructions should be followed that were supplied with your steamer. If you do not have the instructions, you may want to contact Cleveland Range LLC at 216 481-4900 for additional information. Thank you.
By:
From: Ontario
Date: Apr 03, 2013
QUESTION
Is it possible to get a french version of the MSDS sheet?
ANSWER
After talking to the manufacturer, they currently do not have one available in in French. Sorry.
By: Olga
From: Canada
Date: Mar 21, 2013
QUESTION
Does it have expire date, how long this product can be stored ?
ANSWER
Hello, this product does not have an expiration date, and according to the manufacturer will be usable for the life of the product. The pH balance may change after five years which affects the coloring, but the product will still be able to be used. Thank you!
By:
From:
Date: Sep 05, 2012
QUESTION
is dissolve a d limer and how would one get delomer out the machine and how harmful will it be to use d limer instead of dissolve
ANSWER
Hi. Yes, this is a delimer/descaling solution. It is Aqueous Hydrogen Chloride and if that's what you are currently using in your machine, you can just continue with this solution. Thanks!
By: LW Elmira
From: Elmira, Ontario
Date: Apr 24, 2012
QUESTION
We are updating our MSDS sheets and when I print the updated sheet on the web site it actual prints an older version. The screen shows 01/06/2010, but prints 02/06/08. How can we get the actual up to date MSDS?
ANSWER
Hi. The MSDS Sheet currently in the literature tab is from 1/6/11. Thanks!
By:
From:
Date: Feb 14, 2012
QUESTION
Does this product need to be stored in a heated place (will it freeze and if it does will it hurt the product)?
ANSWER
Hi. I would not store this in any area that reaches extreme conditions that would freeze or get too hot.
By:
From: Elmira, Ontario, Canada
Date: Aug 19, 2011
QUESTION
Could you email me an up to date MSDS sheet for the dissolve descaler? ours had a date of 02/06/08, and in Canada they are only good for 3 years.
Thank you,
Dean
ANSWER
The new MSDS has been sent to you and will be uploaded to our website. Thank you.